IDEMIA to supply seamless Passenger Flow Facilitation solution at Airports Company South Africa (ACSA)

IDEMIA, a global leader in identity technologies, is “delighted” to have been awarded by the Airports Company South Africa (ACSA) the deployment of its Passenger Flow Facilitation (PFF) solution in nine South African airports.

According to a press release, IDEMIA has been selected by ACSA to implement its solution in South Africa’s three main international airports: OR Tambo, Cape Town and King Shaka including the border clearance process using latest e-Gates technologies. Interconnected with all the major airlines in the world, South Africa is a key country when it comes to air transportation in Africa. The four-year project started in October 2023 and will be deployed in three phases. As soon as 2026, nine South African airports will be equipped with IDEMIA’s end-to-end PFF solution: ID2Travel.

IDEMIA’s win was made possible by the long-standing relationship with South Africa, it said, and in particular the successful implementation of the ABIS program with the Department of Home Affairs (DHA).

The biometric solutions deployed in these airports (three international and six domestic) will enhance the quality of services offered to passengers all along their journey, from the check-in to the boarding of the plane. IDEMIA’s expertise in biometrics, repeatedly recognised in industry rankings, enables it to offer advanced fingerprint, facial and iris biometric technologies that enhance passenger security while making their experience more seamless.

The National Institute of Standards and Technology (NIST) latest test results underscore IDEMIA’s outstanding expertise and solutions regarding its biometric technologies, combining efficiency, accuracy, and equity.

This partnership with ACSA is said to build on IDEMIA’s long-standing expertise in equipping world-class airports around the globe with its cutting-edge technologies. From Singapore’s Changi airport, which facilitates passenger flow from baggage check-in to boarding the plane, to India’s Delhi, Hyderabad and Goa airports where facial recognition technology verifies the identity of domestic flyers, to trials at Lyon-Saint Exupéry and Paris-Orly (France), IDEMIA’s solutions are proven to be highly accurate, thereby offering top security and an efficient and smooth passenger journey.

Mthoko Mncwabe, Chief Information Officer, ACSA, commented: “We are thrilled to be launching a new passenger facilitation solution at our nine ACSA airports, and for the first time in Southern Africa. Based on biometrics, airport processes will be automated using state-of-the-art technology from our partner IDEMIA. This new solution, which we are currently deploying in our airports, will offer our passengers a seamless, unique, and secure new airport experience. In line with our Sustain, Grow and Digitise strategy, this solution positions ACSA as the leading airport management services company in Africa.”

Matt Cole, IDEMIA Executive Vice President, Public Security and Identity, added: “We are delighted to have been awarded this landmark contract for IDEMIA in Africa, which demonstrates the competitiveness and quality of the solutions that we provide to our clients worldwide. We are looking forward to working with ACSA on this historic and ambitious partnership, which will ultimately ensure a safer and smoother passenger experience at these nine South African airports.”

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